Frequently asked questions

Yes. Ashvi Health is free to download and use. Upload lab reports, talk to Velora, manage family profiles — all free. No credit card required. No hidden charges.

Ashvi supports 14 Indian languages: Hindi, Tamil, Telugu, Bengali, Kannada, Malayalam, Marathi, Punjabi, Gujarati, Odia, Urdu, Assamese, Hinglish, and English. Velora doesn't just translate — she speaks each language with culturally adapted, colloquial expressions.

Absolutely. Ashvi is built for Indian families. Add Mummy, Papa, spouse, children — all under one account. Velora maintains separate health histories for each family member and never mixes them up. Switch between profiles with one tap.

Your health data is the most personal data you have. Ashvi is fully compliant with India's Digital Personal Data Protection (DPDP) Act 2023. We use AES-256 encryption at rest and TLS 1.3 in transit. Your data is never sold. You can request full deletion anytime.

Velora is your AI health guide inside Ashvi. She reads your lab reports, explains every value in your language, remembers your health history across visits, and proactively checks in on your family's health. Think of her as the most knowledgeable person in your family's WhatsApp group — warm, accurate, and always available.

Use the Doctor Pack feature. In one tap, Velora generates a professional health summary — including flagged values, trends, and suggested questions — that you can share directly on WhatsApp with your doctor. They see a structured summary, not a forwarded PDF.

Yes. Ashvi supports 60+ Indian lab formats including SRL Diagnostics, Dr Lal PathLabs, Thyrocare, Apollo Diagnostics, Metropolis, Medall, and many regional labs. Upload a PDF or take a photo — our OCR + AI pipeline handles the rest.

Doctor Pack creates a professional, WhatsApp-ready health summary before your doctor appointment. It includes your latest values, trends over time, flagged abnormalities, and suggested questions to ask your doctor. One tap to generate, one tap to share.

Three key differences: (1) Velora speaks 14 Indian languages — not just translated, but culturally adapted. (2) Built for families — one account manages everyone. (3) Uses ICMR 2020 reference ranges, not Western CDC ranges. Plus: Velora remembers your history, proactively follows up, and generates Doctor Packs for WhatsApp sharing.