Safety and privacy

Your health data belongs to you

What we encrypt, what we never do with your reports, and the checks that run before a mistake reaches your family.

How your data is handled

  • Built for the DPDP Act 2023

    Consent, processing, storage, and deletion follow India's Digital Personal Data Protection Act 2023.

  • AES-256 encryption at rest

    The same cipher banks use. Stored reports are unreadable without the keys, which are held separately.

  • TLS 1.3 in transit

    Everything between your phone and our servers is encrypted with the current transport standard.

  • Never sold, never brokered

    Not to advertisers, not to insurers, not to data brokers. There is no version of Ashvi where your reports are the product.

  • Deletion on request

    Email security@ashvihealth.com and everything tied to your account is permanently deleted within 72 hours.

  • Sharing only when you ask

    A report leaves your account only when you send it, such as a Doctor Pack you share with your clinician.

Safety & Trust

Bank-Grade Health Security

Every report and every medication is checked the way a bank checks a transaction — automatically, in the background, looking for the mistakes that put families at risk. Velora gives you the information to act with your doctor.

  • Identity-mismatch detection

    Velora flags when an uploaded report or medication doesn't match the family member it's filed under — protecting your family from medical errors before they reach the wrong person.

  • Polypharmacy warning

    When a family member has more than 5 concurrently active medications, Velora raises a polypharmacy warning so the full list can be reviewed together with a doctor.

  • Medication-interaction concern detection

    Velora surfaces potential interaction concerns between active medications, giving you specific questions to raise with the prescribing physician.

Report a security issue

Found a vulnerability, or worried about how your data is handled? Write to us directly and a person will answer.

security@ashvihealth.com